T e r m s & C o n d i t i o n s

 

Reservations & Payments: The reservation Form must be accompanied by a deposit for USD 200.00 per person(Payments must be made by Credit Card payment deposit to be due at the time of registration and full payment 30 days before the trip. Any pre- and post-trip arrangements not finalized by 60 days prior to travel, may result in an additional service fee. It is our policy to hold travel documents until full payment is received.

 

Escrow Protection:

 Cuba VIP Travel has chosen to deposit all of your payments directly into our separate Client Trust Account. This means that such funds will be maintained separate and apart from our operating funds until approximately 60-30 days before departure (or at any time a payment is needed for your trip) when we are required to pay for all the costs of your trip.  We maintain the practice of holding all funds in escrow for all passengers regardless of where they purchased their services.

 

Cancellations/Refunds: For land arrangements, written cancellation received by Cuba VIP Travel (hereafter referred to as CVT):

-No less than 90 days before departure, will result in a full refund less an administrative fee of $200.00 per person.

-A cancellation between 60 and 30 days before departure, will result in a full refund less an administrative fee of $500.00 per person.

-A cancellation between 60 and 30 days before departure, will result in a refund of less 50% per person

-In the event of later cancellation 30 days prior to departure by the participant, NO REFUND will be made.

 

NO REFUND will be made for any part of this program in which you choose not to participate. The right is reserved to cancel this program at any time before departure if it is deemed necessary, or if registration numbers prove insufficient by 30 days and a full refund will be made to those persons registered at that time.

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Airfare: CVT is not responsible for any non-refundable airfares. Baggage Fees vary and are the sole responsibility of the traveler. We will do all possible to update information promptly. However we cannot be held responsible if fees increase prior to departure.

 

Included:  All services as detailed in this proposal/quote.  

 

Not Included:  Passport fees; baggage fees; items of a personal nature, such as valet/laundry, phone/fax communications; items not on the regular menus; expenses of hotels, meals, guides, buses, cars, railroad, boats, etc. For sightseeing not included in the itinerary; trip insurance; any other items not specifically included; after-tour gratuities to guide and motorcoach driver; airport tax leaving Havana.

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Trip Insurance:  Cancellation/Baggage/Medical insurance is strongly recommended (an application will be sent with your trip confirmation).

 

Responsibility:  In all matters related to the making of arrangements for hotel accommodations, required program activities, sightseeing tours and services provided incident thereto, entertainment and transportation by air, railroad, motor coach, boat, automobile, etc., CVT  will act only in the capacity of an agent for any of the travel services about carriers, hotels, suppliers and all other related services.  Because of their status as agents, and because they maintain no control over the personnel, equipment or operations of these travel service suppliers, we can assume no responsibility for and cannot be held liable for any personal injury, property/luggage damage or other loss, accident, delay, inconvenience or irregularity which may be occasioned either because of (1) any wrongful or negligent acts or omissions on the part of the suppliers, (2) any wrongful, negligent or unauthorized acts or omissions on the part of any employee of any of these suppliers, (3) any defect in or failure of any vehicle, equipment or instrumentality owned, operated or otherwise used by any of these suppliers, or (4) any wrongful or negligent acts or omissions on the part of any other party not under the control, direct or otherwise, of CVT.

 

Group members assume responsibility for their physical abilities to travel, CVT  and their agents reserve the right to decline to accept or retain any person as a member of the trip any time before departure or during the trip should said person’s health or physical condition or general deportment impede the operation of the program, in which case no refund will be given.  
 

The above disclaimers are similarly claimed by any sponsor of the trip if applicable. The trip prices mentioned in this document are based on tariffs and costs in effect at the time of printing, and are subject to increase without notice should there be any upward revision in such tariffs or costs before departure.  

 

If it becomes necessary or advisable for any reason whatsoever to alter the itinerary or arrangements, such alterations may be made.  Additional expenses, if any, will be borne by the passengers.  The price includes the operator’s compensation for service, supervision, operation, promotion, and profit.  Airlines, railroads, and vessels concerned are not to be held responsible for any act, omission, or event during the time passengers are not on board their planes or conveyances.

 

Image and Media Release Consent: By participating in the trip organized by Cuba VIP Travel ("The Company"), you hereby grant The Company, its agents, representatives, and assignees the irrevocable and unrestricted right to use, reproduce, and publish photographs, video footage, and other media capturing your likeness and participation in the event ("Media"). Such Media may be used for any lawful purpose, including but not limited to, promotional materials, advertisements, social media campaigns, and other related marketing endeavors. You understand and agree that you will not receive any compensation or royalty for the use of such Media, and you release and discharge The Company from any claims, actions, or demands arising from or in connection with the use of the Media, including, but not limited to, claims for libel, invasion of privacy, or any other tortuous act.

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Room Occupancy: Cuba VIP Travel will make every effort to accommodate your single or double room or suite request. However, room occupancy is based on availability and you will be charged for the actual room arrangement you get during the actual trip . Room Conditions: Cuba VIP Travel will work with the hotel to make every effort to ensure that your room is acceptable by US Standards, however, we cannot be responsible for mold or cigarette smoke residue left over by previous tenants of the hotel room.

 

Optional Activities:  Optional activities furnished by independent suppliers not affiliated with CVT, carry with them various inherent risks which can cause serious personal injury.  Although precautions are taken by suppliers to guard against such dangers, your safety cannot be guaranteed.  Should you elect to participate in such activities while on this program, you must understand that participation will be at your own risk  CVT can assume no responsibility for your safety.       

 

Acts of God and the Like: CVT  is not liable for acts of God, fire, acts of governments or other authorities, wars, civil disturbances, riots, terrorist acts, strikes, thefts, pilferage, epidemics, quarantines, dangers incident to sea, land and air travel, and other similar acts or incidents beyond its ability to control.  

 

Traveler’s Representations:  Acceptance of the Confirmation/Invoice covering this trip and payment thereof certifies that you have not recently been treated for, nor are you aware of any physical or other condition or disability that would create a hazard to yourself or other members of this tour, and is also an acceptance of the trip conditions applicable to the trip and that you have read and understand those conditions.

 

Cuba VIP Travel ST 41622
66 West Flagler Street, Suite 900
Miami, FL 33130

 

customerservice@cubaviptravel.com